Q. How to change my account personal information and shipping address?
Q. I forgot my Password for my account. What should I do to retrieve it?
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
- Please send an email to our customers service email at firstname.lastname@example.org with the message title “Request to cancel order” in order to inform us about the cancellation order.
- Orders that are in shipping or shipped will not be cancel.
Q. What is the product's transaction currency?
All products transaction currency shall be done in MYR
Q. How long does the delivery usually takes?
2 to 3 working days for delivery to Peninsular Malaysia
4 to 5 working days for delivery to East Malaysia.
Q. I still have doubts!
We apologise if we're still unable to clear your doubts on the F.A.Q page. Please send an email to email@example.com for more details and information. Our service agent will get back to you soon.